1.Q: How do I pay for my purchase?A: we accept the payment method.Paypal2.Q: When will the item be shipped out?A: The item will be shipped within 2 business day once payment completed.3.Q: Where do you ship from?A:The item ships from Beijing.4.Q:how lone will it take to receive the item ?
| Destination | US, Canada | AU and UK | Other countries |
| Shipping Time | 10-25business days | 15-30 business days | 3-6 weeks |
| Delivery Time | Monday – Friday (GMT +8:00) |
| Shipping Address | Your Latest Paypal shipping address |
| Shipping Method | Regular Post service(Airmail) |
5.Q: How do I return an item?A: Items must be returned within 30days. Refunds will be given as money back. Please contact our customer service before you return an item.6.Q: How to solve the problem of losing package?A: We will resend a new item or give a refund to you as compensation once we confirm the problem7.Q: How to solve the problem of broken package?A: We will resend a new item or give a refund to you as compensation once we confirm the problem8.Q: These questions for example: is this original or what is the material and so on ?A: Please see the description firstly. If not sure, please contact our customer service .9.Q: Where is my tracking number?A: Please log on your account. Click "my ebay"---"my summary", or open your emailbox and find the shipping notification email10.Q:What's the working time of customer service?A:Monday-Friday, 9:00 am - 6:00 pm (GMT +8:00)