ABOUT PRODUCTS: We make every attempt to represent the item as accurately as possible, but this is an auction not a retail store. Many of our products are discontinued items, overstocked items, shelf pulls, or customer consignment items. Many are still brand new in the box. Some items may have blemishes or scratches, or may have been used by someone or some have been store demos. We do test all items (unless they are sealed) and will provide all the info we can on each item up for auction, but we do not know the exact history of each one. We have 3 conditions of grading. NEW = means the item appears to be brand new; no sign of use was visible to us. NEW OPENED BOX= means the item does appear to have been store display item, but still looks pretty new. USED = means the item has been used and shows some wear, possibly some cosmetic damage, but still functions as it should. Photos are actual photos. Here you should expect to get a great deal on a new or used item but it is not a retail store. If you are looking for a brand new perfect item with a full manufacturer’s warranty, we suggest going to your local retail store and paying the retail price. Contact Us Your satisfaction is our priority. If you need assistance, please do not hesitate to contact one of our customer service representatives. We are a small business with a Top Priority: we want you to be happy. Please, we do appreciate you give us a 5 star approval ratingQuestions or concerns? Please sent message us an email through the "Contact Seller" link. Our business hours are Monday through Friday from 9:00 AM to 6:00 PM, EST. We respond to all messages within one business day. We are closed for all national and religious holidays.Shipping &Tracking FQA: When will my order be shipped?
We will ship your order within 24 hours (one business day), except on government holidays and weekends.When can I get my order?
It usually takes about 2-6 business days to deliver the package depends where you are.How can I track my order?
You can login to your paypal account and check it under the order/transaction page.Will you ship to Alaska, Puerto Rico, Hawaii, or APO address?
yes, we do, Only product less than 3lbs. We do not shipping forniture or big boxes.·         For your protection we do not ship anything over $250 to APO/FPO addresses, or anything over $1000 to a P.O. box. ·         Please be conscious of your shipping information because we do not credit buyers for charges applied to packages that are refused, returned, lost, or abandoned by the carrier due to an incorrect address (initiated by the buyer).   Therm of Sale: Please DOUBLE CHECK your shipping address before checkout since we are NOT responsible for undelivered/lost packages due to invalid address, or non-updated address. Had the package returned to us, we would either refund your payment without actual shipping cost (including the UPS shipping back cost), or you have to pay for the re-send shipping cost (with valid/updated address).If we are unable to finish the deal due to inventory issue, we are sorry about that, and we will fully refund you shortly.We use automatic feedback tools. The system would leave you a feedback once your do the same.Have ALL your questions answered before buying. If you have any problem/issue with the transaction, please contact us (). We will try our best to have it solved.Payment: ·         We accept payments from Verified PayPal accounts. You can link your Visa, MasterCard, Discover, or American Express card to your PayPal account for the safest online shopping experience. ·         International buyers are responsible for paying duties, taxes, applicable customs fees, and return shipping separate from merchandise cost. We Accept Returns
Just contact us for an RMA (Return Merchandise Authorization) within 3 days of delivery. We will happily refund or exchange all items returned in original condition. International buyers are responsible for paying duties, taxes, applicable customs fees, and return shipping separate from merchandise cost.   To proceed your return, please contact us within 3  days after receiving the item. If you have any technical issue after this period, please contact manufacturer for technical support. Product must be original and sealed. There is a 10% restocking fee for non-defective items. Return shipping will be paid by buyer. There is a 20% restocking fee once you break the seal. Thus please do not open the box if you are going to return the item.There is no restocking fee for defective items. We will email return label. You must return the item within 3 business days after issuing an RMA.All items (e.g. manuals, software, cables, and the original retail packaging) must be returned in shipping box. Any missing contents or the original product box will result in the customer being charged 30% or higher restocking fee.Please do not apply shipping labels or tape directly on the manufacturers packaging.