BUSINESS POLICIES About Us As loyal members of the eBay community running a small family business, we pride ourselves on offering the highest level of friendly customer service. All of our products are genuine and of high quality, offered at reasonable and competitive prices. We proudly offer the following on ALL orders to ALL potential customers: FAST and FREE Shipping, processing of orders within 48 hours, and messages answered within 24 hours Shipping Our orders are generally handled and processed within 1-2 business days, with most items being delivered within 3-5 business days. Your item(s) will be shipped using the most efficient carrier to your area (USPS, UPS, FedEx, Lasership, etc), which is determined once the order is received. FAST and FREE guaranteed! For your protection and to ensure consistency in the Marketplace, all orders are shipped to your PayPal address provided at time of sale. So please ensure it is up to date prior to finalizing your purchase. We are not responsible for undeliverable / incorrect addresses. Returns Please message us immediately with any issues regarding your purchase. We offer a 14 day return policy on all orders in the form of a replacement or refund. Please be sure to contact us for return instructions prior to returning any item. Restocking fees of up to 20% may apply at our sole discretion. Additional Terms & Feedback In the unlikely event there is an issue with our inventory, you will be provided the option of an immediate refund or substitution. Please do not leave negative feedback before giving us a chance to work through an issue. We guarantee a reasonable solution on all orders.