Shipping: Small items are shipped USPS. Large items are shipped FedEx. Item will be shipped within 2 business days after payment is made.  We are proud to be green and always used recycled packaging material when available.  Flat rate shipping to the the lower 48 states U.S.A. only.  Alaska, Hawaii, APOs, Puerto Rico, Guam and international locations have additional shipping costs applied, please ask for price. Many of our products are shipped via USPS. Please be aware that USPS does not always scan their packages so the tracking number may not have any information until it is delivered. Our parcels are picked up by USPS the same date or the next postal service day that the tracking number shows being generated.  There may be a surcharge if shipped to a P.O. Box.  Please provide both the P.O. BOX and physical addressReturns: All items come with our "make it right" guarantee. We offer a 14 day return policy. Simply return the original item for refund of original purchase. Return shipping paid by customer. We strive for great service, if you have any questions or concerns please don't hesitate to ask.