| Description | The Federer Super DNA 12 Pack Bag has everything you could ever hope for. While similar to the Federer DNA 12 Pack Bag, the Super includes a solar panel and charging cables to charge your cell phone or tablet while you're on the go. Also included with the bag is a convenient neck pillow so you can catch a quick nap between matches. Both features come with straps that let you pick up and go without forgetting anything. Inside this bag not only holds up to 12 racquets, but also has padded compartments in the main middle compartment for your tech gear. Wilson's Thermoguard 2.0 is included in this bag to keep your racquets and strings safe from the elements. The outer shell of the bag is molded to help the bag keep its shape and protect your gear. Specs: GoalZero Smart Solar Panel and Phone/Tablet Charger Three main compartments (two with Thermoguard 2.0) Two large outer accessories pockets Backpack straps, Grab handles,Travel neck pillow Roger Federer logo/signature MSRP: $299 If you have any questions regarding racquet specifications, grip sizing, head sizes, stringing, payment methods, shipping, etc., feel free to email or CALL TOLL FREE 1-888-589-6888. We are an AUTHORIZED DEALER of all the top brands and are pleased to service you should you have any warranty issues. Be aware of Ebay sellers that are not authorized dealers and may not be providing authentic products and warranties. |
| | Payment and Shipping Info | Payment Options:
| Payment can be made by Paypal, Visa, Mastercard, Amex, or Discover. | Shipping: | See ‘Shipping and Payments’ section for rates and delivery times. Sorry, no local pick-ups. | Shipping Insurance: | Included in shipping and handling rate. | Customs, Tax, Duty: | Canada: No customs or duty. Provinces of ON, NB, and NL are subject to 13% HST. NS is subject to 15% HST, Other Canadian provinces 5% GST. United States: No taxes, duty, or customs fees.Other Countries: The buyer is responsible for any applicable customs, taxes, or duty. Consult your country's customs office for details. We ship via the postal service to minimize customs and brokerage fees. | Return Policy: | We want you to be 100% satisfied with your purchase. Products may be returned within 14 days of receipt for refund or exchange if they are brand new in the original packaging. Racquets must have the plastic on the handle and show no signs of use.The buyer is responsible for the return shipping cost. If a return is being made on items where there was free shipping, a restocking fee equal to the original shipping cost will apply. If a return is being made due to an error on our part, we will cover all shipping costs to rectify the situation.Before returning an item, please contact us via email to receive a Return Authorization number and return instructions. Please include your name, invoice number, and reason for return. | Warranty: | RacquetGuys is an authorized dealer for all products and offer warranty service when applicable. Please see the item description for the warranty period. The buyer is responsible for all shipping fees. Before returning an item, please contact us via email to receive a Return Authorization number and return instructions. Please include your name, invoice number, and description of the defect (include a photo if possible). Upon receiving the defective item, we‘ll send it to the manufacturer for evaluation. It is up to the manufacturer to determine if the product is eligible for replacement. Products which have been abused or damaged by heat will not be replaced. We may replace the product immediately if we‘re confident that the manufacturer will offer a replacement. | . | About Us | Customer Service Hours |
| RacquetGuys is an authorized dealer for all the top racquet manufacturers and has been servicing racquet sport enthusiasts for 18 years. Our staff includes tennis, squash, and badminton players who are passionate about the equipment we sell. We carry a huge selection of racquets, shoes, bags, apparel, and accessories. Please see our feedback rating. We are a trusted eBay Seller with over The RacquetGuys are using top of the line Gamma Electronic Constant Pull stringing machines. | Monday - Friday : 9AM - 8PM EST Saturday : 10AM - 6PM EST Sunday : 11AM - 5PM ESTWe are happy to answer any of your questions! Please call us toll free at 1-888-589-6888 or send us an email through Ebay. We usually respond to emails within 24 hours, but please allow extra time on holidays. If you have a concern that requires immediate attention, please call us during our customer service hours.
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